Segment
Management for e-commerce
Digital channel orders processed on the same ERP database, with integrated inventory, finance, and tax.
Position in the chain
What tends to get stuck
What tends to get stuck in e-commerce
Recurring situations in operations at this point of the chain.
Order re-typed in the ERP
Re-typing the online order delays picking and opens room for error.
Duplicate inventory across channels
Controlling inventory in two places generates sales of unavailable items and cancellations.
Digital channel tax handled separately
When digital channel invoicing lives outside the system, tax closing is incomplete.
Capabilities
What the Sisplan ERP delivers here
Features tailored specifically to this segment's processes.
API integration
Data exchange between the e-commerce platform and the ERP, evaluated according to the system used.
Unified inventory
The same inventory serves physical store, wholesale, and digital channel.
Integrated finance & tax
Digital channel orders follow the same financial and tax flow.
Modules involved
The ERP areas most used in this segment
Sales
Orders, representatives, pricing, and sales policy.
- Orders & Portfolio
- Sales Representative Management
- Pricing
- Radar
Inventory
Movements, batches, inventory counts, and shipping.
- Inventory Control
- Batch Management
- Shipping
- RFID
Tax & Accounting
Tax obligations and accounting entries.
- Tax Module
- Accounting Module
- Document Management
Retail
Point of sale, store, and digital channel.
- Point of Sale
- Store & POS
Solutions
What supports this operation
Dúvidas
Perguntas frequentes
Does your operation work in e-commerce?
Talk to a specialist who knows the process and vocabulary of this point in the chain.